Welcome to VELVETCIRCLE (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website [website URL] and related services (collectively, the “Platform”).
By accessing or using our Platform, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.
1. Information We Collect
We collect different types of information to provide and improve our services, including:
1.1 Personal Information You Provide
When you register, interact with our Platform, or contact us, you may provide:
- Email address (required for registration and communication).
- Profile information (such as name, gender, preferences, and bio).
- Payment details (if you purchase premium features, processed securely through third-party payment providers).
- Communication records (messages, customer support inquiries).
1.2 Information We Collect Automatically
When you use our Platform, we may collect:
- Device and browser data (IP address, device type, operating system).
- Usage data (pages visited, time spent, referral source).
- Cookies and tracking technologies (see Section 6 below).
1.3 Information from Third Parties
We may receive information from:
- Social media platforms (if you log in via Google, Facebook, etc.).
- Marketing and analytics providers (to improve user experience).
2. How We Use Your Information
We use your personal data to:
- Provide and improve our services (customize your experience, match users).
- Process transactions (secure payments, manage subscriptions).
- Ensure safety and compliance (detect fraud, enforce terms).
- Send communications (account-related emails, service updates).
- Analyze usage and trends (improve user experience, marketing insights).
3. How We Share Your Information
We do not sell your personal information. However, we may share data with:
- Service providers & partners (payment processors, analytics providers).
- Legal authorities (if required to comply with laws or protect rights).
- Affiliates or business transfers (in case of merger or acquisition).
- All third parties must adhere to strict confidentiality obligations.
4. Data Retention & Security
🔒 How long we keep your data We retain your personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. If you delete your account, we remove or anonymize your data unless legally required to retain it.
🔐 How we protect your data We implement industry-standard security measures, including:
- Data encryption in transit and at rest.
- Secure access controls and authentication.
- Regular security audits and updates.
However, no method of transmission is 100% secure. We encourage users to take precautions, such as using strong passwords.
5. Your Rights & Choices
Depending on your location, you may have rights under laws such as GDPR (Europe) or CCPA (California), including:
✅ Access & correction – Request a copy of your data or update inaccurate information.
✅ Deletion – Request deletion of your account and personal data.
✅ Opt-out – Disable marketing communications.
✅ Restrict processing – Limit how we use your data.
🔹 To exercise your rights, contact us at [support email].